FAQ
Do I need to pay any additional taxes or fees? (USA)
For our US customers, all taxes are fully covered by us — you won’t need to pay anything extra upon delivery.
How long does a package take to ship from Ukraine to US?
The delivery takes 10-18 days from shipping.
Do you ship to European Union countries?
Yes! We continue shipping to European Union countries exclusively through our Etsy shop.
Due to EU regulatory, tax, and customs requirements, shipping to EU countries is no longer available through mamagloriashop.com.
You can still order your favorite stickers through our Etsy shop:
https://www.etsy.com/shop/MamaGloriaShop
How long does a package take to ship from Ukraine to other countries?
Estimated delivery times after shipping:
• Canada: 14–18 days
• United Kingdom: 7–18 days
• Australia and other supported countries: 10–40 days
Please note that delivery times are estimates and may vary due to customs processing and postal delays.
What is your processing time?
Our regular processing time is 3–4 business days.
Do you make custom orders?
Unfortunately, we do not make custom orders.
What can be done if something wrong with my order?
We apologize for this inconvenience. In this case, be sure to contact us by mail or write to us on Instagram @mamagloriashop. We will do our best to solve your problem as quickly as possible.
Returns & Cancellations
We accept cancellations during 24 hours except if your package has already been sent.
We do not accept returns but feel free to contact us to find optimal solution.